Supply Chain Management

Main content

The General Management block is followed by a deep dive in Supply Chain Management. Where standard MBA degrees often provide one overview class in Operations, our program dedicates multiple modules to teach how supply chains work and should be managed for business performance. (For convenience's sake, the Supply Chain modules are organized according to the SCOR processes, but not restricted to these categories, nor endorsing SCOR as the best structure for solution-design).

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SC Plan (4 days)

How demand planning and forecasting techniques work. Discuss strategies for supply chain partnerships and the consequences of these relationships on information flow and demand management. Understanding the MRPII/ERP concept and its application in long-term as well as rough-cut planning of the supply chain. Study lean management, just-in-time (JIT), Kanban, and variant management.

Teaching method: lecture and discussion, group case study.

SC Source / Negotiations (4 days)

Understand the strategic importance of the procurement function of a firm, as well as the current challenges they face. Study the organizational setup and supporting technology (eProcurement) for the procurement function. Become familiar with the ingredients of a comprehensive supplier management system. Review the increasing importance of risk in purchasing and supply management, as well as an introduction to sustainability and supply management.

Review different styles of conflict resolution. Improve preparation for various decision-making situations. Effectively apply conversation and questioning techniques. Recognize strategies and tactics of other parties. Understand the mediation process and expand personal negotiation skills.

Teaching method: lecture and discussion, role play, group case study.

SC Strategy & Design (4 days)

Understanding Supply Chain Management in contrast to managing individual functions or cutting costs in silos. Distinguishing between tactical, operational, and strategic decision-making. Review how rational but conflicting objectives can reduce performance in a business system. Managing the uncertainty cycle and the efficient frontier. How to design the supply chain for better performance, and ultimately make it a competitive advantage.

Introduction to the SCOR standard reference process model and its applications. Discussion of its individual building blocks and metrics. How to get started using SCOR in one's own business environment.

Teaching method: lecture and discussion, case study.

SC Make (3 days)

Gain a fundamental understanding of Production Planning and Control (PPC), including functions, objects, and targets, fundamental parameters governing the process, and how to design a PPC system. The basics of factory planning are presented from a logistics point of view. Interfaces to the supply chain processes SC Buy, and SC Deliver are explored. Various companies which have implemented a factory planning project are discussed.

Teaching method: lecture and discussion, group exercise.

SC Transportation & Logistics / Return & Sustainability (4 days)

Transportation & Logistics: tba

Return & Sustainability: Learn the key factors which drive value in reverse supply chains. How packaging affects the cost of reverse logistics. Introduction to return and repair processes, with discussion of commercial returns issues. Recycling for value capture and protection of the environment. Understand the strategies, business justifications, and risks of "greening" your supply chains.

Teaching method: lecture and discussion, case study.

SC Control / Integration of Concepts (4 days)

SC Control

The main content of this module is taught on the US study trip.
Develop an understanding of what management control systems are, with an overview of the major frameworks in current use. Understand the limitations of SC control, and learn how to apply the concepts of management control to an international business operation. Understand the importance of measurement and benchmarking in the deployment of strategies. Understand how supply chain performance impacts other aspects of a company's business performance.

Integration of Concepts


Teaching method

lecture and discussion, group live case.

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Sat Apr 29 03:06:57 CEST 2017
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